a couple of days later they emailed me saying that it WAS an issue with their backend server, and the issue has been fixed, and all should be working, but it's not! And when I told them this, they promised to have someone call me back the next day. Open the hosts file as Administrator and copy/paste. I told them (being that I use to do tech support for other companies) that it looks to me that it's an issue with their backend server not properly creating the credentials. Select Download to install the Adobe Creative Cloud Desktop App using instructions below. 4 support agents over 4 days, 2 to 4 hours each day giving them remote access to my computer, and they were unable to resolve the issue. This won't fix every possible issue, but it. The behavior varies slightly depending on your OS, but the application will restart and reset itself. See Run the Creative Cloud Cleaner Tool to know more. To reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R. Run the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app. and finally contacting support, both chat and phone. Any general weirdness in the Creative Cloud desktop app whatsoever. Library/Application Support/Adobe/SLStore Adobe Creative Cloud prompts for Admin login for adding Plugins. Library/Application Support/Adobe/SLCache (in main Library folder) ~/Library/Application Support/Adobe/OOBE (in user Library folder) Nothing had changed on my system (on an iMac) and I've tried all the self-help troubleshooting steps including deleting the following folders: I've had the full Adobe Creative Cloud from the beginning and have never had an issue with it until two weeks ago with this endless login loop. I assume Adobe wanted to list the program in the CC app so it could go either way. If you have the full subscription, it will install Acrobat Pro if you have a single app or free plan, it will install Acrobat Reader. Selecting a region changes the language and/or content on are several other threads about this issue over the past few years, all completely unresolved. The Creative Cloud app simply states 'Acrobat'. Prelude may not support all Win 11 display features and UI elements. Media Encoder may not support all Win 11 display features and UI elements. It works fine after subsequent launch on the affected systems.īridge may not support all Win 11 display features and UI elements. XD displays minor graphic or icon inconsistencies.įresco quits unexpectedly on first launch after install/update on Win 11 system. No specific issues have been reported at this time. Since Monday, my login has stayed constant, with nary a change on my end. Earlier versions of the drivers have not been approved by Microsoft. Users must update to an NVidia driver version 472.12 or later on Windows 11. ![]() Intermittently unable to switch to other applications when CEP panels are open in InDesign.InDesign may not support all Win 11 display features and UI elements.Minor performance degradation when the application is first launched. Illustrator may not support all Win 11 display features and UI elements. Photoshop may not support all Win 11 display features and UI elements. Creative Cloud desktop window does not display correctly when using window snapping at lower resolutions.
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